Registration and Check-In Process

While different scenarios are possible, a typical visitor management workflow comprises the following steps:

1

Visitor invitation sending

When an event/visit is created, the system invites visitors by sending email invitations with a personal PIN code, barcode, QR code, etc.

2

Visitor pre-registration online

A visitor registers themselves through the link in the invitation email. They may be asked to sign documents, respond to questionnaires, fill in forms, or agree to the security terms set by the host.

3

Visitor identification onsite

The visitor arriving at the venue should enter their PIN or present their QR code/barcode to be scanned at the kiosk.

4

Visitor approval

The visitor enters a wait list until their access to the premises is approved or rejected by the host.

5

Visitor check-in

A visitor gets checked in.

6

Visitor badging

A badge or an RFID card may be issued to allow visitors to move freely around the premises.

7

Visitor checkout

Upon departure, visitors can check out using the kiosk, or the system may automatically check out all visitors at a pre-configured time.

The system also allows for the check-in of unplanned visitors, a process known as self-registration. These visitors are required to provide their personal details on a self-registration form at the kiosk. The subsequent check-in (steps 5-7) could be the same as those for planned visitors.

Information about checked in and checked out visitors is stored in the Visit Log. The general settings for check-in/checkout processes are provided on the Settings and Workflow tabs.