Intro to friendlyway Visitor Management

Your guide to the Check-in module on the friendlyway Cloud Platform.

Welcome to friendlyway Visitor Management — a solution designed to streamline and automate the entire visitor journey from event planning and invitation management to compliance paperwork, badging, checkout, and attendance reports.

The software solution is paired with a self-service kiosk that allows visitors to register themselves, digitally sign documents, check in, and receive a printed badge.

Key topics

  • Visit Creation: Setting up visit events, adding visitors, and sending invitations from the Platform or directly from your Outlook.

  • Reporting: How to generate and customize reports on visitor activity, providing operational insights.

  • Settings and Templates: Configuring your overall visitor management process, including notification and badge templates, agreement upload, and data mapping.

  • Workflow Configuration: How to design a seamless check-in experience for different visitor types with unique requirements.

This guide contains step-by-step instructions, screenshots, and screencasts to help you learn the comprehensive functionality of friendlyway Visitor Management.

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Before going ahead, ensure you have access to the Platform and have connected the necessary target devices (check-in kiosks).

Getting started

Watch this 5-step video guide on how to get your visitor management system up and running quickly.

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