Intro to friendlyway Visitor Management
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The friendlyway Visitor Management solution is designed to streamline and automate the complete cycle of the visitor journey — from event planning and invitation management through compliance paperwork and badging to checkout and attendance reports.
The software solution goes together with a self-service kiosk that allows visitors to register themselves, digitally sign documents, check in, and receive a printed badge.
This chapter provides a beginner's guide on how to configure and customize the visitor management process using the friendlyway Cloud Platform.
Key topics include:
Workflow Configuration: Designing a seamless check-in experience, including digital notifications to hosts and visitor badge printing.
Visitor Registration: How to create planned visits of different types, add visitors, send invitations, and arrange online pre-registration.
Compliance and Safety: Setting up regulatory and safety protocols, such as questionnaires, agreement signing, and mandatory ID verification.
Reporting and Analytics: How to generate and customize reports on visitor activity, providing operational insights.
The guide contains step-by-step instructions, screenshots, and screencasts to help you effectively learn the comprehensive functionality provided by friendlyway Visitor Management.