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Customer Support
  • friendlyway Help Center
  • About the Platform
    • Welcome
    • What Is friendlyway Cloud Platform?
    • The Platform Web Application
    • Get Started in Five Steps
  • Platform Release Notes
    • Version 5.43 & Version 5.44 – May 2025
    • Version 5.41 & Version 5.42 – March 2025
    • Version 5.40 – January 2025
    • Version 5.39 – November 2024
    • Version 5.37 & Version 5.38 – October 2024
    • Version 5.36 – September 2024
    • Version 5.35 – August 2024
  • Digital signage
    • Intro to friendlyway Digital Signage
    • Content Creation
      • Creating a ScreenFlow
      • Building a Playlist
      • Composing a ShowBoard
      • Content Editing Tips
    • Map Editing for Wayfinding
    • Content Publishing
    • Content Delivery to Devices
      • Creating a Schedule
      • Publishing a Schedule
      • Assigning and Playing Priority Content
      • Checking Content Delivery
  • Visitor Management
    • Intro to friendlyway Visitor Management
    • Creating a Visit and Adding Visitors
      • Creating Hosts
      • Creating Locations
      • Creating Visitors
      • Uploading Visitors from File
    • Registration and Check-In Process
      • 1. Sending Invitations
      • 2. Online Registration
      • 3. Document Scanning
      • 4. Visitor Approval
      • 5a. Check-In at a Kiosk
      • 5b. Manual Check-In on the Platform
      • 6. Badge Printing
      • 7a. Checkout at a Kiosk
      • 7b. Checkout on the Platform
    • Report Generation
    • Settings
      • Notification Templates and Placeholders
        • Personal Invitation Placeholders
        • Group Invitation Placeholders
        • Visit Cancellation Notification Placeholders
        • Online Pre-registration Confirmation Placeholders
        • Visitor Registration Onsite (Organizer) Notification Placeholders
        • Visitor Registration Onsite (Visitor) Notification Placeholders
      • Badge Templates and Placeholders
      • Integration Settings
        • Teams Calls and Chat Notifications
        • friendlyway Outlook Add-In
    • Definitions
  • DEVICE MANAGEMENT
    • Intro to Device Management
    • Player Installation
    • Device Registration and Activation
      • Registering a Device
      • Activating a Device
      • Checking Connected Devices
    • Player Configuration
    • Device Grouping
    • Device Details
      • Periphery: Connecting a DYMO Printer
  • User Management
    • Setting Up Your Account
    • Managing User Settings
  • FAQ
    • Frequently Asked Questions
  • SUPPORT
    • Customer Support and Feedback
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  1. Digital signage
  2. Content Delivery to Devices

Checking Content Delivery

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Last updated 6 months ago

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  1. Check if your device is online (possibly online with errors or warnings) in the Status column.

  1. Check the Device Details page for the displayed content. Click on the device row to preview the details or open them in full from the context menu.

On the Device Details page, Overview tab, you can find the timestamp of:

  • Last Seen - the content displayed the last time the device was in the playing mode

  • Current Content - the currently playing content, if there is any

  • Next Content - the upcoming content scheduled to be displayed

Moreover, your content might already be playing, and in that case, you will see a screenshot of the device displaying your content. Using the 'Refresh' icon button, you can obtain the most recent information from the device's display.

  1. Check your played content history in the Player on the device.