Customer Support and Feedback

Contact Information

The friendlyway Cloud Platform is developed in constant dialogue with users, and we highly appreciate your feedback and ideas.

  • Do you have questions or need assistance?

  • Have you faced a problem, or do you have suggestions for improvement?

Our support team is here to help:

You can reach our service hotline and technical support for troubleshooting, maintenance, and other assistance during our standard working hours: 9 a.m. to 5 p.m. CET, Monday to Friday.

Note: Our support is unavailable on public holidays at our office location in Gilching, Bavaria, Germany.

For reporting issues, you can either send an email to [email protected] or use the online form.

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