Linking Workflows to ScreenFlows

How to launch visitor workflows from your kiosk screens.

To allow visitors to start a visitor process directly from a kiosk, you need to:

  1. Create a ScreenFlow in the Content module.

  2. Embed workflow links in that ScreenFlow.

This guide focuses on the second step: connecting a workflow to a ScreenFlow. To do this, use a special link that appends the workflow ID as a parameter to the process-specific base.

1

Choose the base URL

Use a different base URL depending on the process you want to launch.

Process type
Base URL

Self-registration for walk-in visitors (unplanned)

https://cloud.friendlyway.com/check-in/self-registration/?contentParameter=

Check-in for pre-registered visitors (planned)

https://cloud.friendlyway.com/check-in/check-in-page/?contentParameter=

Checkout for all visitors

https://cloud.friendlyway.com/check-in/check-out/?contentParameter=
2

Copy the workflow ID

  1. Go to Check-in → Workflow.

  2. Select the workflow you want to use from your configured workflows.

  3. In the browser address bar, copy the workflow ID string that appears after /workflows/.

Example browser URL:

https://cloud.friendlyway.com/workflows/019b4fa7-a217-7499-a405-09ec021923d0

Workflow ID:

019b4fa7-a217-7499-a405-09ec021923d0
3

Combine the base URL and the workflow ID:

{BASE-URL}{WORKFLOW-ID}

Examples:

Process and workflow
Full URL

Walk-in visitor self-registration, "Delivery" workflow

https://cloud.friendlyway.com/check-in/self-registration/?contentParameter=019b4fa7-a217-7499-a405-09ec021923d0

Pre-registered visitor check-in, "Contractor" workflow

https://cloud.friendlyway.com/check-in/check-in-page/?contentParameter=a7d1e2b4-5f93-4c7d-8e21-9b2f0a6d3c84

Visitor checkout, standard visitor workflow

https://cloud.friendlyway.com/check-in/check-out/?contentParameter=4f8c2a91-7d3e-4b6f-9a12-c5e8d01f7b34
4
  1. Open the ScreenFlow editor (Content → ScreenFlows → create or edit an existing one).

  2. Go to or create an empty screen where the visitor process should begin. Typically, your welcome or menu screen links to this screen using a button.

  3. Add a Web Object () that covers the entire screen.

  4. Paste the full workflow URL into the Link Value field of the Web Object.

  5. Save your changes, publish the ScreenFlow, and test it on the kiosk.

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You can add multiple buttons on a welcome screen or across menu levels, each leading to a different workflow (visitor type) or process (check-in/self-registration/checkout). Repeat the steps above for every workflow and process you want to make available on the kiosk.

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