Intro to friendlyway Visitor Management

Your guide to the Check-in module on the friendlyway Cloud Platform.

Welcome to friendlyway Visitor Management — a solution designed to streamline and automate the entire visitor journey from event planning and invitation management to compliance paperwork, badging, checkout, and attendance reports.

The software solution is paired with a self-service kiosk that allows visitors to register themselves, digitally sign documents, check in, and receive a printed badge.

Key topics

• Visit Creation: Setting up visit events, adding visitors, and sending invitations from the Platform or directly from your Outlook.

• Reporting: How to generate and customize reports on visitor activity, providing operational insights.

• Settings and Templates: Configuring your overall visitor management process, including notification and badge templates, agreement upload, and data mapping.

• Workflow Configuration: How to design a seamless check-in experience for different visitor types with unique requirements.

This guide contains step-by-step instructions, screenshots, and screencasts to help you learn the comprehensive functionality of friendlyway Visitor Management.

Before going ahead, ensure you have access to the Platform and have connected the necessary target devices (check-in kiosks).

Getting started

Watch this 5-step video guide on how to get your visitor management system up and running quickly.