Intro to friendlyway Visitor Management

The friendlyway Visitor Management solution is designed to streamline and automate the complete cycle of the visitor journey — from event planning and invitation management through compliance paperwork and badging to checkout and attendance reports.

The software solution goes together with a self-service kiosk that allows visitors to register themselves, digitally sign documents, check in, and receive a printed badge.

This section provides a beginner's guide on how to configure and customize the visitor management process using the friendlyway Cloud Platform.

Key topics include:

• Workflow Configuration: Designing a seamless check-in experience, including digital notifications to hosts and visitor badge printing.

• Visitor Registration: How to create planned visits of different types, add visitors, send invitations, and arrange online pre-registration.

• Compliance and Safety: Setting up regulatory and safety protocols, such as questionnaires, agreement signing, and mandatory ID verification.

• Reporting and Analytics: How to generate and customize reports on visitor activity, providing operational insights.

The guide contains step-by-step instructions, screenshots, and screencasts to help you effectively learn the comprehensive functionality provided by friendlyway Visitor Management.

The user guide assumes that you have access to the Platform and have connected the necessary target devices. Please refer to Get Started in Three Steps.