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Customer Support
  • friendlyway Help Center
  • About the Platform
    • Welcome
    • What Is friendlyway Cloud Platform?
    • The Platform Web Application
    • Get Started in Five Steps
  • Platform Release Notes
    • Version 5.43 & Version 5.44 – May 2025
    • Version 5.41 & Version 5.42 – March 2025
    • Version 5.40 – January 2025
    • Version 5.39 – November 2024
    • Version 5.37 & Version 5.38 – October 2024
    • Version 5.36 – September 2024
    • Version 5.35 – August 2024
  • Digital signage
    • Intro to friendlyway Digital Signage
    • Content Creation
      • Creating a ScreenFlow
      • Building a Playlist
      • Composing a ShowBoard
      • Content Editing Tips
    • Map Editing for Wayfinding
    • Content Publishing
    • Content Delivery to Devices
      • Creating a Schedule
      • Publishing a Schedule
      • Assigning and Playing Priority Content
      • Checking Content Delivery
  • Visitor Management
    • Intro to friendlyway Visitor Management
    • Creating a Visit and Adding Visitors
      • Creating Hosts
      • Creating Locations
      • Creating Visitors
      • Uploading Visitors from File
    • Registration and Check-In Process
      • 1. Sending Invitations
      • 2. Online Registration
      • 3. Document Scanning
      • 4. Visitor Approval
      • 5a. Check-In at a Kiosk
      • 5b. Manual Check-In on the Platform
      • 6. Badge Printing
      • 7a. Checkout at a Kiosk
      • 7b. Checkout on the Platform
    • Report Generation
    • Settings
      • Notification Templates and Placeholders
        • Personal Invitation Placeholders
        • Group Invitation Placeholders
        • Visit Cancellation Notification Placeholders
        • Online Pre-registration Confirmation Placeholders
        • Visitor Registration Onsite (Organizer) Notification Placeholders
        • Visitor Registration Onsite (Visitor) Notification Placeholders
      • Badge Templates and Placeholders
      • Integration Settings
        • Teams Calls and Chat Notifications
        • friendlyway Outlook Add-In
    • Definitions
  • DEVICE MANAGEMENT
    • Intro to Device Management
    • Player Installation
    • Device Registration and Activation
      • Registering a Device
      • Activating a Device
      • Checking Connected Devices
    • Player Configuration
    • Device Grouping
    • Device Details
      • Periphery: Connecting a DYMO Printer
  • User Management
    • Setting Up Your Account
    • Managing User Settings
  • FAQ
    • Frequently Asked Questions
  • SUPPORT
    • Customer Support and Feedback
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  1. About the Platform

What Is friendlyway Cloud Platform?

Definition and Components

PreviousWelcomeNextThe Platform Web Application

Last updated 6 months ago

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friendlyway has combined two decades of experience in the digital signage sector with more than five years of active software development using cutting-edge technologies to create an efficient, extensive, and flexible software suite built on a microservices-oriented architecture — friendlyway Cloud Platform (the Platform).

The Platform's business applications include digital signage displays, self-service stations, interactive information kiosks, visitor management solutions, and more. We continuously improve the software, striving to create a modern, user-friendly product that allows customers without prior technical knowledge to leverage digital media.

Content creation, scheduling, and monitoring playback on end devices do not require installing additional software. You only need a browser and an Internet/Intranet connection to access the Platform. The friendlyway Player that reproduces the assigned content is installed on end devices. Synchronization with the cloud occurs automatically within a few seconds.

Main components of friendlyway Cloud Platform and their functions

Web-based application
friendlyway Player
  • Content creation in the online editor

  • Controlling playback time on end devices

  • Monitoring of devices and playback

  • User and rights management

  • Content playback by schedule

  • Synchronization of content with the cloud

  • Hardware component monitoring and statistical analysis

See

See

The Platform Web Application
Player Installation