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On this page
  • Configure Your Workflow
  • Visitor Approval from Waitlist
  • Visitor Approval from Visits

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  1. Visitor Management
  2. Registration and Check-In Process

4. Visitor Approval

Previous3. Document ScanningNext5a. Check-In at a Kiosk

Last updated 5 months ago

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Note that this function should be turned on at the company level by a friendlyway representative.

Configure Your Workflow

To enable the visitor approval feature, you need to configure it on the 'Check-in Result' page of the selected workflow.

Toggle 'Wait for approve' on.

Visitor Approval from Waitlist

The waitlist contains information on all visitors who have gone through the configured workflow with approval.

Waitlist visitor status types:

Color
Status
Description

Orange

Wait for approval

The visitor is in a waiting area until they are approved.

Green

Approved

The visitor has been approved and is allowed to proceed further within the company's premises.

Red

Rejected

The visitor's access to the premises has been rejected.

You can approve or reject the visitor from the context menu on the Waitlist tab.

Alternatively, you can open visit details and approve or reject the visitor in the pop-up window.

Visitor Approval from Visits

You can approve the visitors directly on the Visit tab.

In the visit table you will find a column named 'Approval Status'.