Not-Checked-Out and Not-Checked-In Notification Placeholders

Reference the placeholders available in email and Teams notifications for visitors and organizers.

Use these placeholders in not-checked-in and not-checked-out templates. The Platform replaces each placeholder with the respective data when the email or chat message is sent.

Most placeholders are available in both visitor and organizer notifications. Access placeholders such as {PIN} and {QR} are available only in visitor emails.

The tables below show which placeholders you can use in the email/Teams message subject and body for each recipient type.

Visitor notification placeholders

Use these placeholders in reminder emails sent to visitors.

Placeholder	Description	Email subject	Email body
{Title}	Visit title
{VisitorName}	Visitor's full name
{FirstName}	Visitor's first name
{LastName}	Visitor's last name
{Email}	Visitor's email address
{Organizer}	Visit organizer's full name
{Company}	The company in which the visitor works
{Phone}	Visitor's personal phone number
{VisitorAddress}	Visitor's personal address
{VisitDescription}	Full description of the visit
{QR}	QR code for visitor identification
{PIN}	PIN code for visitor identification
{RecipientName}	Notification recipient's full name
{VisitorTitle}	Visitor's title
{StartDate}	Visit start date
{StartTime}	Visit start time, in full: hh:mm (UTC+x)
{StartTimeShort}	Visit start time, shortened: hh:mm
{EndDate}	Visit end date
{EndTime}	Visit end time, in full: hh:mm (UTC+x)
{EndTimeShort}	Visit end time, shortened: hh:mm

Organizer notification placeholders

Use these placeholders in notification emails or Teams chat messages sent to organizers or other internal recipients.

Placeholder	Description	Email/Teams message subject	Email/Teams message body
{Title}	Visit title
{VisitorName}	Visitor's full name
{FirstName}	Visitor's first name
{LastName}	Visitor's last name
{Email}	Visitor's email address
{Organizer}	Visit organizer's full name
{Company}	The company in which the visitor works
{Phone}	Visitor's personal phone number
{VisitorAddress}	Visitor's personal address
{VisitDescription}	Full description of the visit
{RecipientName}	Notification recipient's full name
{VisitorTitle}	Visitor's title
{StartDate}	Visit start date
{StartTime}	Visit start time, in full: hh:mm (UTC+x)
{StartTimeShort}	Visit start time, shortened: hh:mm
{EndDate}	Visit end date
{EndTime}	Visit end time, in full: hh:mm (UTC+x)
{EndTimeShort}	Visit end time, shortened: hh:mm