# Visit Notifications

The **Notifications** section on the **Settings** tab contains:

* **notification templates** of various types organized on sub-tabs by the intended recipient (visitor/organizer)
* **notification-related settings**

All templates are designed to be language-specific. You can use standard templates or construct your custom notifications using designated placeholders.

<figure><img src="/files/rg7D4Ey8JSqLb8TnMrYL" alt=""><figcaption></figcaption></figure>

### **Personal invitation**

Sent to individual visitors, it typically contains personal access data, such as a PIN or QR code.&#x20;

[See placeholders here](/visitor-management/check-in-module-settings/visit-notifications/personal-invitation-placeholders.md)

<figure><img src="/files/9H4ir2gnpQgM65RyYmEj" alt="" width="563"><figcaption></figcaption></figure>

### **Group invitation**

Sent to one or more visitors within a group (referred to as group leaders), it contains personal access data, such as a PIN or QR code, for all group members.

{% hint style="info" %}
Use `{VisitorList} ... {/VisitorList}` as a union of table rows and `|` as a column separator in the table row. Example:

```json
{VisitorList} 
  {firstname}|{lastname}|PIN {pin}| {QR} 
{/VisitorList}
```

{% endhint %}

[See placeholders here](/visitor-management/check-in-module-settings/visit-notifications/group-invitation-placeholders.md)

<figure><img src="/files/Otib0KI8dknCVyuJCTyT" alt="" width="563"><figcaption></figcaption></figure>

### **Online pre-registration confirmation**

Sent to individual visitors who have successfully pre-registered online, it may contain personal data.&#x20;

[See placeholders here](/visitor-management/check-in-module-settings/visit-notifications/online-pre-registration-confirmation-placeholders.md)

<figure><img src="/files/DRm0ARGuavchBQqwYMOj" alt="" width="563"><figcaption></figcaption></figure>

### **On-site registration notification (Visitor/Organizer)**

A visitor receives a confirmation when they successfully register at the location of their visit. Visit organizers (and, if available, deputy organizers) receive a notification via email or Microsoft Teams chat.

[See placeholders here](/visitor-management/check-in-module-settings/visit-notifications/onsite-registration-notification-placeholders.md)

<figure><img src="/files/7qcfgbjhhHaOQ1AFXtNh" alt="" width="471"><figcaption></figcaption></figure>

### **Visit cancellation (Visitor/Organizer)**

This notification is sent to all visitors assigned to a scheduled visit or to the visit organizer when the visit is canceled. It may contain personal data.&#x20;

[See placeholders here](/visitor-management/check-in-module-settings/visit-notifications/visit-cancellation-notification-placeholders.md)

<figure><img src="/files/KrCt8AMtLLGgVYK0nO5O" alt="" width="563"><figcaption></figcaption></figure>

### Not-checked-out notification **(Visitor/Organizer)**

Email reminder for visitors who forgot to check out. Email or MS Teams notification for the host when a visitor forgets to check out. Sending is configured in Notification settings.

[See placeholders here](/visitor-management/check-in-module-settings/visit-notifications/not-checked-out-and-not-checked-in-notification-placeholders.md)

<figure><img src="/files/f6BcprqWYugjDT0cIX6M" alt="" width="563"><figcaption></figcaption></figure>

### Not-checked-in notification **(Visitor/Organizer)**

Email to notify visitors who did not check in on time. Email or MS Teams notification for the host when a visitor does not check in on time. Sending is configured in Notification settings.

[See placeholders here](/visitor-management/check-in-module-settings/visit-notifications/not-checked-out-and-not-checked-in-notification-placeholders.md)

<figure><img src="/files/kKPQGlZK21GR2Z2ykZvw" alt=""><figcaption></figcaption></figure>

### **Other**

#### **Outlook plugin template (Deprecated)**

A template intended for generating and sending calendar invitations through the friendlyway Outlook plugin, which is no longer supported. It is recommended to use the [friendlyway Outlook Add-In](/visitor-management/creating-a-visit-and-inviting-visitors/visits-and-invites-via-outlook-add-in.md) instead.

<figure><img src="/files/aIwmYfJyhHwLEILxwARr" alt="" width="563"><figcaption></figcaption></figure>

#### **Additional notifications**

This section is intended for configuring and sending other notifications for specific custom purposes, such as emailing evacuation lists.

***

You can customize any template using the built-in editor based on your preferences. Use placeholders to enable the system to replace values based on visit and visitor data.


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