Deploying the Add-In

Scenario A — Self-installation by an individual user

  1. Open Outlook (web or desktop).

  2. In the ribbon, choose Get Add-ins (desktop) or Add apps (web).

  3. In the Add-ins window, search for “friendlyway”.

  4. Click Add. The add-in is enabled immediately for that mailbox.

Propagation time: < 1 minute; restart Outlook if the button is not visible.

Scenario B — Organization-wide deployment from AppSource

  1. Sign in to the Microsoft 365 Admin Center with global admin credentials.

  2. Navigate to Settings → Integrated apps → Get apps.

  3. Locate friendlyway for Outlook (or open the direct AppSource link and click Get it now).

  4. Select Deploy.

  5. Choose users/groups:

    • Just me: For testing purposes, assign only to your account.

    • Entire organization: Deploy to all users across your organization.

    • Specific users/groups: Choose individual users or groups for a targeted deployment.

  6. Confirm required permissions and click Next → Finish deployment.

Propagation time: up to 6 hours across Outlook clients.

Scenario C — Centralized deployment with manifest (no Microsoft Store)

  1. Admin Center → Settings → Integrated apps → Upload custom apps

  2. Provide a link to the manifest file and paste https://cloud.friendlyway.com/outlook-addin/manifest.xml

  3. Click Validate, then Next.

  4. Assign users/groups as required and finish deployment.

Verify Installation

  1. Ask the assigned users to restart Outlook or refresh their add-ins to see the friendlyway add-in.

  2. Check if the add-in appears and functions as expected in their Outlook client.

Client
Where to look

Outlook Web

Calendar → New Meeting → Ribbon → friendlyway

Outlook Desktop

Calendar → New Meeting → Ribbon → friendlyway

If the button is missing after the stated propagation time, see Troubleshooting.

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