Versions 5.51 & 5.52 – December 2025

Stay up-to-date with the latest features and enhancements across digital signage, visitor management, and parking management.

🇩🇪 Lesen Sie das Versions-Update auf Deutsch

Highlights

• Element Grouping in ScreenFlows: Group multiple elements into reusable units to accelerate screen design and ensure visual consistency across your screens.

• New Parking Module and App: Digitize your parking operations with a dedicated Platform module and the friendlyway Pass PWA for a seamless, mobile-first booking experience.

• Location and Device Details in Notifications: Manage visitors in multi-site and multi-kiosk environments by including more precise data in automated notifications.

• Slovenian and Serbian Expand Supported Languages to 20: Support international audiences with additional languages available across key Platform modules.

Element Grouping in ScreenFlows

Signage

When designing digital signage screens, users often reuse the same combinations of elements. Now, you can select multiple elements (shapes, images, buttons, text, etc.) on a screen and group them into a single reusable unit.

Groups let you move, resize, and duplicate sets of elements in one action. This helps you maintain visual consistency across all screens in a ScreenFlow while significantly reducing editing time.

Note: Player version 5.52 or higher is required to use this feature.

How to group elements

1. Go to Content → ScreenFlows and create a new ScreenFlow or open an existing one.

2. Select one or more non-global elements (not included in the Visible on all screens section). Note: The Keyboard element cannot be grouped.

   • You can select them in the screen navigation tree on the left or directly in the workspace (central editor area).

   • Tip: Hold Shift to select multiple elements.

3. Open the action/context menu (three-dot menu in the tree or right-click in the workspace) and choose Group.

Once a group is created, it appears as a new item in the tree, replacing the highest element in the hierarchy. The grouped elements are listed underneath it.

What you can do with a group

• Add or remove elements Drag elements into or out of the group in the screen navigation tree. (Note: This cannot be done directly in the workspace.)

• Move the group Drag the group in the workspace or change its coordinates in the settings panel on the right.

  • To move a single element inside the group, double-click it first.

• Resize the group Drag the group’s resize handles in the workspace or adjust its coordinates in the settings panel.

  • All elements in the group are resized proportionally.

  • To resize a single element inside the group, double-click it.

Additional actions (context menu)

• Rename – Change the group’s name (only available in the tree).

• Copy element ID – Copy the ID of a single element or an entire group.

• Copy/Paste – Copy a group and paste it into any screen within the same ScreenFlow. Pasted groups keep their composition, size, and styles.

• Group – Group multiple groups or elements into a larger group.

• Ungroup – Remove the group; the individual elements remain in the tree.

• Delete – Delete the group and all its elements.

Keyboard shortcuts for groups

Action	Windows	Mac
Copy	Ctrl + C	Command + C
Paste	Ctrl + V	Command + V
Group	Ctrl + G	Command + G
Ungroup	Ctrl + U	Command + U

Note: You can undo or redo Group, Ungroup, and other actions as needed.

New Parking Module and App

Parking

The Parking Management module provides a comprehensive toolset to manage and automate your organization’s parking resources. It simplifies the entire parking lifecycle, from online booking and user confirmations to vehicle access via LPR (license plate recognition) or QR codes.

The module can integrate with access control hardware such as cameras and barriers to create a fully automated parking environment. Drivers can:

• Book a space in advance

• Receive instant confirmation

• Access the parking facility without friction

At the same time, administrators gain full control and visibility over occupancy, usage, and user roles.

Note: The Parking Admin or Parking User role is required to access the module and app.

friendlyway Pass web app

The friendlyway Pass is a PWA (progressive web app) that provides the end-user interface for visitors, employees, and other individuals to book and manage parking spaces. It offers a fast, reliable, and intuitive experience that works seamlessly across devices (Windows, Android, iOS).

The app is currently available for users with a parking license at: https://pass.cloud.friendlyway.de/

Log in using your Platform credentials.

For the best experience, we recommend adding the friendlyway Pass to your home screen, so you can benefit from quick access, push notifications, and offline mode (currently in development).

In the app, users can:

• Book parking spaces

• View, edit, or cancel existing bookings

• Manage their user profile and add multiple license plates

How to book a parking space in the app

1. Select Parking from the menu or click the parking image on your home screen.

2. Click Book space.

3. In the panel on the right, review the opening hours information and select your arrival and departure times from the calendar.

4. Select a parking space type. Available options (customizable on demand) include:

   • Standard parking spaces

   • E-parking spaces for electric vehicles

   • Motorcycle parking spaces

   • Accessible parking spaces (reserved for disabled users)

5. Select your desired level, area, and parking space.

6. Click Save.

Note: Additional space types can be configured with specific access rules, such as spaces for management, VIP, shared vehicles, or permanent tenants.

After saving, booked spaces appear as separate cards in My bookings. To refresh the screen, drag your finger downward from the top (pull-to-refresh).

How to configure parking on the Platform

Users with the Parking Admin role can configure parking settings and rules, allocate spaces, and set up notifications.

1. Go to Parking → Settings. Use the navigation on the left to complete the full configuration.

2. Define parking time restrictions: opening hours, time slots, and different timing rules.

3. Set role-based booking rules: define which space types each user role can access and their booking quotas.

4. Upload parking maps for each level from your media gallery.

5. Edit individual parking spaces if needed (e.g., type, status, or assignment).

6. Configure notifications:

   • Set up and edit multilingual email templates for booking confirmations, reminders, extensions, no-shows, overstay notifications, and other relevant events.

   • Enable or disable notification types and specify Bcc recipients in the notification settings.

Important: Click Save after modifying any settings section.

Location and Device Details in Notifications

Check-in

New placeholders have been added to invitation and notification templates, helping multi-site organizations and those with multiple entrances at the same location or building provide more accurate visit details:

• Location name and address in visitor invitations, so visitors know exactly where to go

• Check-in device (kiosk) details in onsite registration notifications, so hosts know where to meet visitors.

Location in visitor invitations

To include location details in your visitor invitations:

1. Go to Check-in → Settings → Notifications → Templates → Visitor tab.

2. Select one of the following notification types:

   • Personal invitation

   • Group invitation

   • Online pre-registration

3. Choose an existing email template or create a new one.

4. Add the following placeholders to the email subject or body in either supported language, as needed:

   • {LocationName} — Name of the visit location.

   • {LocationAddress} — Address of the visit location.

5. Click Save.

Note: You can set up multiple locations in Check-in → Settings → Locations and select them in the visit form. If multiple locations are selected for a visit, they will appear in the email, separated by commas.

See examples of templates and a complete list of placeholders.

Check-in device in onsite registration notifications

To include device details in onsite registration notifications:

1. Go to Check-in → Settings → Notifications → Templates → Organizer tab.

2. Select Visitor registration onsite.

3. Choose an existing template or create a new MS Teams or email template.

4. Add the following placeholders to the template in either supported language, as needed:

   • {DeviceLocationName} — Name of the location of the device, on which the visitor has self-registered/checked in.

   • {DeviceAreaCodeName} — Code name of the area of the device, on which the visitor has self-registered/checked in.

   • {DeviceName} — Name of the device, on which the visitor has self-registered/checked in.

5. Click Save.

Note: To use the first two placeholders, ensure that standard device variables are created for the device (go to Devices → select a device → Variables tab → Check-in section). You’ll need the variables visit_location_ID and visit_area_ID for them to function correctly.

See the complete list of placeholders for onsite registration notifications.

Slovenian and Serbian Expand Supported Languages to 20

Signage Check-in Wayfinding Devices

The Platform now supports Slovenian and Serbian (Latin alphabet), expanding the total number of supported languages to 20. This update helps organizations with international audiences deliver more inclusive and localized experiences across key modules.

The new languages are available in:

• ScreenFlows — language settings for Text, Button, and other elements

• Check-in settings — notification templates, agreements, and forms

• Online pre-registration page — language selector

• Wayfinding module — map language settings

• Device variables

Current list of supported languages

English 🇺🇸	Arabic* 🇸🇦	Hungarian 🇭🇺	Serbian 🇷🇸
German 🇩🇪	Bulgarian 🇧🇬	Polish 🇵🇱	Slovak 🇸🇰
French 🇫🇷	Croatian 🇭🇷	Portuguese 🇵🇹	Slovenian 🇸🇮
Italian 🇮🇹	Czech 🇨🇿	Romanian 🇷🇴	Turkish 🇹🇷
Spanish 🇪🇸	Dutch 🇳🇱	Russian 🇷🇺	Ukrainian 🇺🇦

* Arabic was supported in previous releases and was temporarily disabled.

How to use multiple languages and AI translations in ScreenFlows

1. Go to Content → ScreenFlows.

2. Click Create to set up a new ScreenFlow, or select an existing one and choose Edit settings from the three-dot action menu.

3. Select the desired languages from the dropdown in the right-side modal.

4. Choose one of the languages selected above as your default language.

5. Click Save.

In the ScreenFlow editor:

1. Select any element that contains text.

2. Enable multilingual support in the element settings on the right.

3. Click Translate text with AI to generate translations for the ScreenFlow’s selected languages.

4. Review and manually adjust the translations if needed.

Other Improvements and Resolved Issues

Visitor Management

• Notes Field in Self-Registration Forms: Added an optional text field (up to 500 characters) to self-registration forms, allowing visitors to provide additional information or notes relevant to their registration.

• LED Flash in Photo Screen Settings: Extended the Photo screen settings (Check-in → Workflow) with an optional LED flash during visitor photo capture (white color, 1-second duration by default; port configurable).

• Entra ID Host and Visitor Sync Filters: Added support for filtering hosts and visitors by one or multiple Entra ID groups before synchronization (Check-in → Settings → Integrations), aligned with the existing user sync logic (Account → Settings → Integrations).

Digital Signage

• ScreenFlow Cache for Web Objects: Added a new setting for web objects using a native web view (not iFrame) that enables ScreenFlow cache when authorization is required. This allows viewers to authenticate once via SSO, even when navigating across multiple pages with web objects.

Wayfinding

• Hiding Quick Filters, Floors, and Zoom: Added toggle-based map controls in the Builder (Preview mode) to configure the visibility of map elements, including:

  • Quick filters (exits, WCs, room categories) in the bottom search bar

  • Zoom controls and floor selection in the left sidebar.

Device Management

• Print Function via Devices Module: Added the ability to upload and print documents (PDFs and images) directly from the Devices Dashboard action menu on kiosks running Player v5.52 or higher. The feature includes logging and error handling in Device Details and requires a custom user role permission.

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Need help? Contact support or your Customer Success Manager at friendlyway.